Privacy Policy

Introduction

At Raventi, protecting your personal information and maintaining your trust is our highest priority.
This Privacy Policy explains in detail how we collect, use, store, and protect your data when you interact with our website, services, or communicate with us.
We are committed to transparency and compliance with all applicable data protection laws, ensuring that your rights are respected throughout your experience with us.

Information We Collect

When you use our services or visit our website, we may collect a variety of personal and technical information.
This includes, but is not limited to:
  • Your full name
  • Email address
  • Phone number
  • Postal address
  • Job title
  • Company name if applicable
We also collect information related to your interactions with our site, such as:
  • IP addresses
  • Browser type
  • Device information
  • Pages visited
  • Session duration
  • Any errors encountered
Additionally, data you voluntarily provide through forms, emails, or during direct communication with our team is also recorded.
We only collect information necessary to provide you with high-quality consulting services and to improve your user experience.

How We Use Your Data

Your personal data is used strictly for purposes aligned with the services you request from Raventi.
This includes:
  • Responding to your inquiries
  • Delivering consulting services
  • Processing registrations or applications
  • Communicating updates or offers related to our services
We may use aggregated, anonymized data for internal analytics to enhance website performance and service delivery.
Moreover, your information enables us to maintain secure systems, prevent fraudulent activities, and comply with legal obligations.
We ensure your data is never used for purposes beyond those explicitly stated unless you have provided further consent.

Legal Basis for Processing

The processing of your personal information is grounded in several legal bases.
Primarily, your explicit consent is sought when necessary, particularly for marketing communications.
We also process data to:
  • Fulfill contractual obligations, such as providing the consulting services you engage with
  • Comply with legal and regulatory requirements, ensuring that we meet our duties under applicable laws
  • Pursue our legitimate interest when necessary to improve our services and protect our systems, always balanced against your privacy rights

Data Retention

Raventi retains your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Contact information and correspondence data may be stored for a reasonable period following the conclusion of our relationship to comply with legal or regulatory retention periods and to resolve any outstanding matters.
When data is no longer needed, we take steps to securely delete or anonymize it, preventing any future identification.

Sharing and Disclosure

We do not sell or rent your personal information to third parties.
However, to provide our consulting services effectively, we may share your data with trusted service providers and partners who assist us in operational tasks such as:
  • Hosting
  • IT support
  • Communication platforms
These third parties are bound by confidentiality agreements and data protection regulations.
In certain cases, we may be required to disclose personal data to governmental authorities or regulatory bodies when mandated by law, such as for compliance audits or investigations.

International Data Transfers

Given our global client base and service providers, some of your personal data may be transferred and stored outside the United Kingdom.
When this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses or other legal mechanisms, to maintain an equivalent level of data protection.
We carefully assess such transfers and commit to full transparency regarding the handling and security of your data across borders.

Your Rights

You have several rights regarding your personal data under applicable laws.
These include the right to:
  • Access the data we hold about you
  • Request corrections to inaccurate information
  • Demand deletion where appropriate
  • Restrict or object to certain processing activities
  • Request data portability
  • Withdraw consent at any time without affecting the lawfulness of previous processing
To exercise any of these rights, please contact us using the details below.
We are committed to responding to your requests promptly and in accordance with legal timelines.

Security Measures

We implement robust technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
This includes:
  • Encryption protocols
  • Regular security audits
  • Access controls
  • Employee training on data privacy
Our infrastructure is continuously monitored to detect and respond to potential vulnerabilities or breaches.
In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law, providing guidance on any necessary protective steps.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.
Cookies may be:
  • Essential for website functionality
  • Optional for marketing and analytics
You can manage your cookie preferences through your browser settings or via the cookie banner displayed on our site.
Detailed information about the cookies we use and their purposes can be found in our dedicated Cookie Policy section.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
Any material changes will be communicated via our website or directly when appropriate.
We encourage you to review this policy regularly to stay informed about how we protect your personal data.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Address: United Kingdom, London, Maple Drive, 12B, SW1X 9RT
Email: [email protected]
Phone: +44 20 3916 7200